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Enterprise Systems Management

Today’s organizations are highly or completely dependent on application systems to drive their day-to-day business functions. Baynetworks’ Enterprise Systems Management (ESM) practice focuses on providing our clients with the capability to keep these systems accessible through the monitoring and management of data centers, hardware and software platforms, networks, remote facilities, software applications, and databases.

Agent Technology
“Agents” are compact specialized programs that monitor managed objects and report back to an administrator function. Baynetworks can help you acquire 3rd party agents or develop your own. The overall result is an object-oriented, dynamic platform that can be readily modified or expanded to accommodate the monitoring and management of any IT event.

Change and Configuration Management
To facilitate the restoration of earlier configurations and the management of software projects, our ESM solution logs and tracks historical configuration data (including user profile) and software changes.

Cross Platform Implementation
The typical IT environment today consists of a number of different platform technologies and is in a state of continual change. Your environment may contain OS/390, UNIX, NT, AS/400, Windows or Windows Server 2003/2008 platforms all integrated into one business service infrastructure. Baynetworks can provide the tools and services to implement an ESM solution across all of these platforms.

Network Management
The dependency on application systems today for transacting business transcends into a complete dependency on the networks that provide access. Network performance, reliability, efficiency, “scalability” and adaptability are attributes that must be monitored and managed as well as the recognition of and viewing customers, suppliers, employees and business partners from a single perspective. Baynetworks’ solutions monitor and manage performance of all aspects of the operating systems, and report the status of all discrete elements such as platform and network devices, business applications, and database systems.

Output Management
Efficient document administration on a cross-platform infrastructure is greatly enhanced through the establishment of one central control and management point, encompassing all platforms, with document delivery and storage requirements managed out of one integrated repository. Baynetworks solutions include the capabilities to source enterprise documents from mainframe, UNIX or LAN environments, and delivery management that includes multiple-user access, archive management, retrieval, storage and security functionality.

Performance Event Monitoring
In order to ensure that the complete infrastructure is performing at expected levels, it is necessary to continually manage all events that occur. Events are system conditions that can lead to a change in the state of a managed object. All enterprise network devices, applications and databases must be regularly monitored with immediate and automatic notification occurring when problems are detected. Baynetworks’ solutions include the capability to rapidly detect problems, identify resolutions using a set of predefined operational parameters, and compare current performance levels against historical performances.

Process Improvement
Evolving out of our standard Business Process Management service, Baynetworks has developed a specialized methodology for evaluating and implementing technology-related process improvements. Utilizing predefined best practice and technical process templates for Production Environment, Security, Backup and Recovery, and Service-Level Agreement Metrics, Baynetworks consultants can rapidly resolve process deficiencies.